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"Physical Therapy One has been a lifesaver for me! I have been an active competitive individual my entire life. In the last three years I have had two major surgeries. a rotator cuff repair and a back fusion/ laminectomy. My PT for both surgeries was with the staff at PT1. From the office staff who were always so helpful to the comprehensive services I received from both Joe and Leah Walters and their staff; I can say now that my road to a successful recovery and return to a very active lifestyle is due to the professional care and treatment I received. THANK YOU PT1"
Linda S. from Portage
Jan 20, 2021
"If I could do more than 5 stars for PT 1, I would!!! From the first phone call to my still in progress PT, everything has been top notch. The front desk staff are friendly and welcoming as soon as you come in. They get to know you, they are knowledgeable about the different insurances, and make you comfortable from the start. The therapist are awesome, engaging, and top notch at what they do and what they know is best. My 2 therapist told me from the beginning that my shoulder therapy was going to be grueling and challenging and that I would need to some exercises at home. They laid out and demonstrated each exercise to do. They gave a shoulder pully and a piece of TheraBand that they could have charged me for. They made feel like I was going to get better while in there care. I did!!! PT is not easy and they will challenge you but it all comes from wanting you to get better. They answered every question I asked during my sessions or after. The other therapist that are working while I am there know my name and what I am doing therapy for. I have seen the OWNER work with patients. He worked with me 3 times so far! I am so glad that 2 1/2 years ago I was told about this place as the place I went to did absolutely nothing for my shoulder. Highly recommend anyone who needs PT to get here and get better."
Pete A. from Portage
Jan 20, 2021
"I have so enjoyed going to Physical Therapy One. I started out on Centre Street and switched to Stadium Drive because it is much closer to my home. Amy has been taking care of my lymphedema with massage and pneumatic compression devices for my legs and arm; she was able to get Medicare to pay for them. The massage has felt so healing and eased the pain in my chest post surgery. Recently she has begun to work on my core which I know will be beneficial. I highly recommend PT One."
Sandy E. from Kalamazoo
Nov 20, 2020
"This my second time to use PT1 and it was again a great experience. The staff is so friendly and welcoming I never felt that I was just another patient. Kate and Shad did a incredible job getting me back on my feet in a few short weeks and the front office staff did a great job making sure I had everything I needed for my insurance, records, etc. I would highly recommend PT1 to any seeking to be pain free!"
Gary P. from Portage
Oct 02, 2020
"Words cannot express how grateful I am to Leah Walters and all of the PT One staff for their expertise and kindness in my three months of physical therapy. I had hip replacement surgery in March 2020 and was one of the last surgeries to be performed before Covid-19 closed everything. I couldn't see my surgeon until the middle of May. I began physical therapy at the end of May, and with Leah's help I was able to learn to walk again. I never realized how much I took for granted in my younger years the effortless ease of movement I had enjoyed, until surgery made me understand how complicated walking actually is. Leah's knowledge and keen skills equipped me to move forward in the recovery process. She listened to my concerns and always challenged me in her cheerful, encouraging way with constructive insights and exercises. I am also very appreciative of all of the office staff that I interacted with from my first moment of contact. Their friendly, genuine manner welcomed me at every encounter, from the receptionist to the other therapists to the checkout staff - even with everyone wearing a mask and social distancing. What an amazing accomplishment! Thank you so much! "
Mary A. from Portage
Aug 24, 2020
"Pt1 rocks. Jordan relieved my back pain in just two PT sessions. My girl Shannon is ahhhhmazing administering Dry Needle Therapy on my leg. Definitely a great addition to my therapy regimen. A great team of professionals at Pt1. "
Georgia Boyle from Portage
Mar 02, 2020
"My wife recently completed physical therapy sessions with Shad and Shannon. She raved about the treatment throughout and the individuals who provided it. They were thoroughly kind and professional. I accompanied her to each session, and observed her improvement. I also had dealings with the office staff, and found them to be exceptional!! They dealt with an insurance problem graciously and quickly, and were very efficient, friendly and kind .
It was so enjoyable to see the progress she made , and in such a caring and efficient setting! We highly recommend this office for any physical therapy needs!"
cwyw from Portage
Feb 02, 2020
"I actually began treatment 9 years ago at the Stadium Drive location. I don't recall if I was referred to PT1 or found them through research but what I do know is that is has been a blessing. My search is over. I first met Mary Theresa (MT) and it has been uphill every since. MT has worked with me the last 9 years due to multiple surgeries in particular on my back and joint replacement recovery. Then there were the times I battled with limited motion due to arthritis. She's my PT for life! I'd also like to give a shout out to Shad, who also spent many hours working with me at the Portage location for chronic pain with tennis elbow. Two great caring people I cannot thank enough for all the relief and comfort they have provided."
Molly W. from Portage
Sep 24, 2019
"I was referred to Physical Therapy One due to shoulder/arm pain and loss of motion. From my first visit, I appreciated the fact that my family doctor referred me to them. They are all friendly, supportive, and very knowledgeable. When my doctor first mentioned he wanted me to receive physical therapy, I was not the least bit happy. After my first visit, I began looking forward to my appointments. I received therapy from Leah Walters, B.S.P.T. (Co-Owner)and Casie Parker, P.T.A. I am grateful to both of them for their help with my therapy."
Judy L. from Portage
Jul 10, 2019
Dear Megan, I wanted to let you know that I have been playing better than I have played in YEARS lately and most of it is because you helped me strengthen my pelvic floor! Thank you! Thank you!
A sincere thank you is in order here! Thanks for your positive attitude! Thanks for your care! Thanks for your excellent efficiency! Thanks for really really being there! Thanks for always having a smile on your face and sharing a laugh or two! I consider you a true friend even though you are an administrator of pain! HA!
–Tom B. March 2019
Thank you so much for all of your help with my shoulder. I hate to admit that you guys helped me:) but without it, I probably could not have finished my season. You were a big part in me winning regionals and making all-state team. thanks again for everything.
–Caitlin K. March 2019
I want to take a minuted to tell you how impressed I am with your clinic, your staff and especially with Shad and Brenton. As an OT and someone who has had LOTS of PT over the years for many different problems, I am so thankful that I was referred to PT1 for therapy. The office staff was always friendly and helpful with accommodating my ever changing schedule. I am thrilled to say I am so much better that when I first came hobbling thru your doors and I have definitely told others about your clinic and terrific staff.
–Sue J. March 2019
Today is March 4. March 4 is the sixth anniversary of my second knee replacement where Will says, “really mom, you’re having surgery on March 4th so you can March forth!” I’m thankful every day that I did it and if you need affirmation of the good that you do in peoples lives I am thankful every day for how you pushed me encouraged me during my physical therapy. I’m grateful for them mountaintops I’ve been able to hike to and the waterfalls and beauty I’ve seen in places I wouldn’t of been able to walk to without new knees!
Thank you — March 2019
Four miles total out and back with 900 ft of elevation and zero pain. And to think I wasn’t even sure I could hike ever again just a few months ago. What a day; what a life! Thank you, PT1!!!
–Anne K., Jan 2019
“I have told everyone I know, if they need physical therapy that you are the best!”
“From the warm greeting by your friendly receptionists, to the very fast service by your trainers, assistants, and therapists, it was wonderful. I barely had time to get a couple of sips of coffee, which you supply, before getting called in to the treatment room.”
“The willingness to get to the heart of the problem and not just treat the symptom was great. It really was nice to have someone take the time to educate me on how to treat myself better and to hopefully eliminate physical problems in the future.”
“It truly is refreshing in the fast food, high speed, do it yourself world to find someone that still believes in personalized service, always keeping the customers best interest in mind.”
“Thank you so much for making a not so pleasant injury a pleasurable healing process.”